Blast Auxiliary Reviews and Complaints | blastauxiliary.com @ Pissed Consumer

Most helpful review

New Reviewer

Jun 04, 2022 MARCO A Mne

I place an order over two months ago and never got it, they keep on telling me its on its way

1.0

I place an order of a supposes air condition even paid the extended waranty the order never got to my house, I keept sending messages and keep getting the same answer its on its way, I never reciebe my purshase I keep on sending messages and get the same answer its on its way just wait.

User's recommendation: DONT BUY PRODUCT FROM THESE COMPANY.

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1 comment

Jun 06, 2022 MARCO A Mne #2191969

NEVER BUY FROM THESE COMPANY THEY WILL STILL YOUR MONEY

0 0

#3638151

Location

Tijuana, Baja California

Pros

I dont know never got my product

Loss

$180

Preferred solution

Deliver product or service ordered

Aug 12, 2022 PissedConsumer3846984 of Fort Collins, CO

Never received refund

Got a defective unit after multiple emails finally got someone to issue a return label. Returned the item and verified they got it. Never received my refund even after 3 more emails. Emails were useless, never got the same person to respond nor was the interaction productive! So angry.

User's recommendation: DO NOT PURCHASE.

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#3846984

Location

Fort Collins, Colorado

New Reviewer

Aug 11, 2022 Robert C Fzz

Less than 1 star due to not receiving or offered any resolution

1.0

Buyer Beware- I have contacted the Attorney General of my state about this-I ordered 2 personal air coolers online, I paid with a debit card. The 2 items total was $76.93. I checked on the order on July 16th, 2022 because I had never received the tracking number. I...

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#3842878

Pros

I dont know never got my product
I never got my order

Cons

Dishonest chat reps
Stole extra money from my account
Horrible customer service

Loss

$78

Preferred solution

Full refund

Jul 30, 2022 PissedConsumer3809109 of Saint Petersburg, FL

Chaotic, mismanaged company or a scam!

1.0

This company did not deliver the product! After my bank disputed the amount they charged on my credit card, the company returned the money to my bank account. BUT , more than a month after ordering and not getting the product, they sent me the product without me telling them! Am definitely returning it! What a chaotic and mismanaged company or is it a scamming one? I wonder!

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#3809109

Location

Saint Petersburg, Florida

Preferred solution

Am returning their product!

New Reviewer

Jul 27, 2022 Anita E Lnd

TConnecting cord.

4.0

The connecting cord is like that of a cellphone, not a proper electrical cord so I am currently unable to use this air ocnditioner. Is there an alternate system? I tried "Chat' but there is a charge; your phamplet says you are "happy to help at any time"; I do not expect to be charged for assistance.

User's recommendation: Open the box when you recieve it!

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1 comment

Jul 27, 2022 Anita E Lnd #2220670

End of this review system says issue is"resolved". It is NOT resolved until I recieve a full refund

0 0

#3800129

Pros

Should be useful in hot weather

Cons

Improper cord

Loss

$99

Preferred solution

Full refund

New Reviewer

Jul 24, 2022 JamesDouglas F

Tracking number sent does not work.

Chat function with customer service wanted an additional fee for another service to track my shipment, after sending me a tracking link via email which didn't work. Steer clear if you can't do customer service with a person. Order #221930****

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#3790300

Location

Seattle, Washington

Loss

$64

Preferred solution

Deliver product or service ordered

New Reviewer

Jul 19, 2022 Virginia J Bnk

I have received 4 small boxes from blast Auxilliary. I have no idea why they were ordered or what they are for. The box did not containe any receipts, order number

I need to return these unopened boxes. My personal phone number is 203-247-****. Please advise as soon as you can. Regard, Virginia H. Johnson

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#3775788

Loss

$300

New Reviewer

Jul 09, 2022 Rita M Hun

Want to returned my product

4.0

Hello there , there is a problem , am Tryn to fill tha information and it doesnt let me write anything, its there any thing you can do for me to return tha product like sent me a Ticket on paper on my adress and sent to you by FedEx please ? Ill b tryn to contact but...

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#3746475

New Reviewer

Jun 19, 2022 Ever G Awg

Return

Does not work...I try everything intall it read the manual told my son also to help me out nothing I'm trying to reach someone

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#3687002

Location

Los Angeles, California

Preferred solution

Full refund

Companies Similar to Blast Auxiliary

New Reviewer

Jun 15, 2022 Maely Fmk

They are stealing, committing a crime

1.0

Blast Auxiliary is taking new order's for the same product they have not shipped nor intend to fill to be able to ship. They haven't suspended taking them once through all the Covid restrictions they complain they're experiencing. This is a crime, it's theft as they...

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1 comment

Jun 15, 2022 Maely Fmk #2196447

It is not subjective it is fact, they have no evidence to refute it because it is so.

0 0

#3672034

Location

Sacramento, California

New Reviewer

Jun 09, 2022 Carol C Iyk

Scam suspected

I placed an order back in April and it's been billed .to my account and I've yet to receive the product

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#3653787

Location

Dayton, Ohio

Preferred solution

Full refund

New Reviewer

Jun 08, 2022 Ronda W Own

Customer service has been making a joke out of my request to return my product by sending the same email over and over again.

1.0

I have been going back and forth with their customer service on returning my Blast Auxiliary air cleaner, and they are playing games with me by sending the same email to me over and over. First, they wrote and said that "We have opened a ticket, and they are...

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1 comment

Jun 08, 2022 PissedConsumer2193123 #2193123

I am having the same problem.

0 0

#3650054

Cons

Horrible customer service

Loss

$144

Preferred solution

Full refund

New Reviewer

Jun 04, 2022 MARCO A Mne

Never got my order

1.0

Update by user Jul 04, 2022

Blast Auxiliary contact me with the same thing they say they are really sorry and ask me if I wanted a refaund or I wanted to receive a unit I told them to go ahead and send the unit its past another month and no unit, last weak I send them a letter asking for my full refund now I dont even get any answers. Now Its July 4 2022

Original review posted by user Jun 04, 2022

I place an order and never got it. Its been over two months and many emails and I dont get my order copany keeps on playing around that my order has been ship that they have noting to do with my order any more.

User's recommendation: DONT BUY FROM BLAST AUXILIARY.

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#3638199

Location

Tijuana, Baja California

Pros

I never got my order
I dont know never got my product

Loss

$180

Preferred solution

Deliver product or service ordered

New Reviewer

Jun 01, 2022 Beth K Mrw

Not getting any answers to solve an issue

1.0

I have been trying to return an item and get my money back but I cannot get the forms to send the item back and solve my issue. I have been dealing with this daily for 2 weeks. I have a 100 % satisfaction guarantee or get my money back. I cannot get anyone to resolve that except for daily apologies and promises to expedite the issue. WHAT DO I DO? Order # 221877****

User's recommendation: Do not buy from this company. You cannot return it.

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#3630167

Cons

Does not have a rechargeable battery as advertised
Order cancellation or refund refused
Not ba

Loss

$167

Preferred solution

Full refund

May 27, 2022 PissedConsumer3615795 of Brooklyn, NY

221871**** Order of 2 cleaners and 2 extra filters

1.0

Never received two air cleaners ordered, yet already charged. Now receive confirmation and tracking number for two filters as part of the order. I need verification that cleaners are actually being shipped. Otherwise, I will dispute charge on credit card, and report this company to the Better Business Bureau. This is the worst service I have ever received from any company I have done business with. Please respond specifically to this issue, and not with an automated reply. Or please call me.

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#3615795

Location

Brooklyn, New York

Preferred solution

Deliver product or service ordered

New Reviewer

May 19, 2022 Julie B Ggt

Horrible customer service

1.0

Unable to get helptracking number is invalid and the online form will not take my phone number altho Ive entered correct info. I have given my credit card info and cant speak to a human.

User's recommendation: Don’t order from this company.

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#3590480

Cons

False advertising
Dishonest chat reps
Products not delivered

Loss

$60

Preferred solution

Deliver product or service ordered

It's inappropriate or not family friendly

It's a duplicate by the same member or copied text

It contains commercial or promotional content

It includes private information

Sexual exploitation of children

Sex trafficking / prostitution or advertising of the above

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Style and Design	2/5
Warranty	2/5
Price Affordability	2/5
Value for money	1/5
Exchange, Refund and Cancellation Policy	1/5

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Top Blast Auxiliary Reviews

"TConnecting cord."

"Less than 1 star due to not receiving or offered any resolution"